Back to FAQs

Shipping and Cancelation Policy for Kentucky Notary Stamps Order

  • How long does it take to ship my Kentucky notary stamp order?

    Kentucky notary stamp orders placed before noon CST during our normal business hours will ship on the next business day provided that there are no problems with your order (such as missing order information). NEED IT FASTER? Please call our Customer Service Department at 713-644-2299.

    Example: An order placed on Friday before 12:00 noon CST will ship on Monday via your selected shipping method.

    Back to top

  • What about Kentucky notary stamp orders placed AFTER 12:00 noon CST or on weekends or holidays?

    Kentucky notary stamp orders will be processed on the next business day and then shipped the second business day.

    Example 1: A Kentucky notary stamp or notary supplies order placed on Thursday at 12:30 pm CST will be processed on Friday and shipped on Monday.

    Example 2: A Kentucky notary stamp or notary supplies order placed on Saturday will be processed on Monday and then shipped on Tuesday via your selected shipping method.

    Back to top

  • What carriers do you use to ship Kentucky notary stamps and notary supplies?

    We use UPS and USPS. Tracking information are sent via email the day after shipping.

    Back to top

  • How much are your flat-rate shipping and handling charges?

    Flat-rate shipping rates excluding Hawaii and Alaska are as follows:
     

    • USPS $7.95

    • USPS Priority Mail $12.95

    • UPS Ground $14.95


    Orders shipped to post office boxes, Alaska, and Hawaii are shipped by USPS with your selected shipping option.

    Back to top

  • What is your estimated delivery time, and what are your shipping method options?

    Estimated shipping times listed below do not include weekends or holidays and are counted from the time your order leaves our factory:
     

    • USPS 4-7 business days

    • USPS Priority Mail 2-3 business days

    • UPS Ground 2-5 business days
     

    Please note: these are estimated delivery times.

    Back to top

  • What about rush orders or Saturday deliveries?

    Rush orders and Saturday deliveries are available for an extra charge. Please call our customer service at 713-644-2299 for rates.

    Back to top

  • How can I cancel or make changes to a Kentucky notary stamps or notary supplies order?

    To cancel or make changes to a Kentucky notary stamp or a Kentucky notary supplies order, call us as soon as possible at 713-644-2299 with the order number. Any order that is canceled must be returned at the customer's expense. Shipping charges will be deducted from any refund for a canceled order.

    Back to top

  • How can I get a refund?

    If you receive a Kentucky notary stamp or notary supplies order that is damaged or not made to your specifications, simply return it and we will replace it at no additional shipping charges. If you are unhappy with a Kentucky notary stamp or notary supplies order, you may return the undamaged, unused product within thirty days and receive a full refund for the product. Shipping charges are NOT refundable, unless we are at fault. For a refund, please call our Customer Service Department at 713-644-2299, or email us at info@usnotaries.com. 

    State filing fees and bonds are nonrefundable once filed with the county or the state. Prorated refunds will be issued on errors and omissions insurance policies for the remaining coverage period.

    Exceptions: If the American Association of Notaries, Inc. receives any incomplete order, or an incomplete notary application form or you do not provide us with your notary commission certificate when ordering notary supplies, we will send you notifications via email and/or USPS mail requesting the necessary information. If we cannot process your order within one-year from the date we receive it due to the lack of information from you, we are no longer obligated to fulfill your order and you will not be refunded.

    Please view our refund & return policy.

    Back to top

Legal disclaimer: The information provided on this page is for general informational purposes only and should not be relied upon as legal advice. We do not claim to be attorneys and we do not guarantee the accuracy, completeness, or reliability of the information provided. You should always seek the advice of a licensed attorney for any legal matters. It is your responsibility to know the appropriate notary laws governing your state. In no event shall the American Association of Notaries, its employees, or contractors be liable to you for any claims, penalties, losses, damages, or expenses, howsoever arising, including, and without limitation, direct or indirect loss, or consequential loss, out of or in connection with the use of the information contained on any of the American Association of Notaries website pages. Notaries are advised to seek the advice of their state’s notary authorities or attorneys if they have legal questions. 

Kentucky notary bonds and errors and omissions insurance policies provided by this insurance agency, the American Association of Notaries, Inc., are underwritten by Western Surety Company (established 1900). Kal Tabbara is a licensed insurance agent in Kentucky.